Privacy policy

This Privacy Policy explains what information of yours will be collected by us, NekoTangerine store when you use this website and make use of the store facilities. It explains how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. We will not use or share your information with anyone except as described in this Privacy Policy.

 

What personal information do we collect from the people that visit our blog, website or store?

 When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience. Your credit card information may also be collected through Paypal services, should you make a purchase from the store. We do not store any credit or debit card details on any of our systems.

 

When do we collect information?

 We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

 

How do we use your information?

 Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience

  (your information helps us to better respond to your individual needs)

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions
  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey, or other site feature

• To send periodic emails The email address you provide for order processing, may be used to send you information and updates about your order, in addition to receiving occasional company news, updates, related product or service information, etc.

   

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

How do we protect your information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off it will turn off some of the features of the site.

 

Third-party disclosure

We do not sell or trade to outside parties your Personally Identifiable Information. However, to operate effectively as a business, we may need to pass your information on to selected and trusted third-parties. The third-parties we may share information with are:

 

• Shopify Email (for sending out our email newsletter)
• Instagram (for targeted advertising)
• Pinterest (for targeted advertising)

 

In addition, any third-party to whom we may need to disclose personal information in order to comply with our legal, regulatory, and statutory obligations. This may be as part of a legal process, (for example, in response to a court order or in response to a law enforcement agency’s request, or where they believe it’s necessary). This could be to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety, property or rights of any person. It could also include non-compliance with our website rules, or as otherwise permitted or any third-party where you’ve given your consent.

Please be assured that when we outsource any processes we ensure that any supplier or contractor has adequate security measures in place. We’ll also require them to comply with privacy principles as part of our contract with them.

 

Third-party links

 Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

COPPA (Children Online Privacy Protection Act)

 When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

How to access, correct your information and withdraw consent

You’re able to correct the information we hold about you as follows:

 

• If you’re a customer, you can use our contact form to send in new details.
• You’re able to change your preferences relating to marketing communications from us and withdraw your consent at any time, by filling in our contact form.
• You may make a request to access your Personally Identifiable Information that’s held by us and maintained in our database. To do this you need to send in your request via our contact form.
• You may also have the right to request erasure of personal information we hold about you, request restriction of processing of such information, object to the processing of such information, request a copy of such information in a portable format.

CCPA

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you wish to correct, update or remove any information about you that may be in our records, please e-mail us at info@nekotangerine.store with the details of your request. If you wish to contact us further, please find complete contact information on our contact page.

Contacting us

 If there are any questions regarding this privacy policy, you may contact us using the information below.

info@nekotangerine.store